Time
Warner Cable looks to
Apple to
improve its
terrible reputation
Time
Warner Cable doesn’t exactly have the best reputation. Its customer satisfaction is incredibly low,
ranking second to last behind only Comcast in a survey taken last year. Its customer service is routinely criticized and it*
tied with AT&T for the worst customer service in a**ther survey earlier this year. Its proposed merger is
incredibly unpopular, with
only 6% of consumers approving of the deal. This bad
reputation is beginning to hurt TWC, too, as it
lost 825,000 pay TV subscribers last year.
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03-20-2014, 04:51 AM
Time Warner Cable looks to Apple to improve its terrible reputation
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