Comcast
says its
customer service does a
great job
‘way more than 99%’ of the time
Comcast received the dubious ho**r of
being named the "worst company in America" earlier this month, and it
regularly receives poor rankings in
customer satisfaction surveys due to complaints that focus on the company's
service quality and problems with the quality of
customer service it provides. According to
Comcast's executive vice president*David Cohen, however, the company's bad image makes ** sense because its
customer service is fantastic.
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