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Effective Supply Chains Key to Delighting Customers and Creating Stakeholder Value
Firms need to focus on maximizing value in their supply chain-a series of interrelated activities to move a product or service from its originating point to the customer or client. It is the linkages involved in delivering a product or service most productively for the customer and the business. It is vital to operations management and crucial to deliver consistent, high-quality products on-time to customers, and to create value for the business.
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