360 Feedback: A Transformational Approach by Elva R Ainsworth - A Review
 

I have to say at the outset that 360 Feedback is a book that has surprised me; I was expecting a somewhat dour and tedious tome, but instead I have found a wonderfully informative book with many outstanding features. To name a few of them: the book is thorough, erudite, fluent, insightful, practical, compassionate as well as being passionate - Elva is a true advocate of the 360 Feedback process; not only has she read deeply in and around the topic, but she has also, as her text makes clear, done some serious work with serious organisations in enabling them to gain considerable benefits from the process. On top of all that, Elva has a real talent for one-liners or one sentence that perfectly encapsulates the core of what she wants to say. For example, "Acceptance of things the way they are is the route to happiness and satisfaction", or "if you are highly commercial, for instance, you are highly unlikely to be very empathic". This is a very direct and effective style of writing. So what does the book cover? There are 11 chapters and we start with understanding change and what the conditions are for true, transformational change.

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