IBM Watson will tell you how to get around your local Macy's
 

IBM Watson will tell you how to get around your local Macy's
http://i.amz.mshcdn.com/_A3jtppWkC_X...53%2FMacys.jpghttp://a.amz.mshcdn.com/assets/feed-...50839a8e00.jpghttp://a.amz.mshcdn.com/assets/feed-...32c6f24ba1.jpg
At Macy's, you'll soon be able to avoid total human interaction whether you're shopping online or in the store.*

The retailer is piloting a web tool powered by IBM Watson, the computing system of Jeopardy! fame, and Satisfi, an intelligent engagement platform.*




This will be the first time Watson has been used in a retail setting. The computing system, which analyzes vast amounts of data, is already giving health advice at CVS and offering cooking tips.*

Macy's customers will be able to open Macy's On Call at macys.com/storehelp in a mobile browser to ask Watson questions they'd **rmally ask a sales representative. The service will be available in both English and Spanish. After the test period, the chain will decide whether to add the service to its Macy's app.* Read more...


More about Ibm, Business, Robots, Watson, and Retailhttp://feeds.feedburner.com/~r/Mashable/~4/z-sjkul_gnI