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05-29-2014, 12:22 AM
Comcast CEO: We Don't Wake Up Trying to Be Hated
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Comcast's CEO wants customers to k**w that its title as the second-most hated company in the U.S. is **t one it tries to earn
Speaking at Recode's Code Conference on Wednesday, Brian Roberts discussed the cable provider's poor customer-service reputation.
See also: People Generally Just Really Hate Their Cable Companies (http://mashable.com/2014/02/13/comcast-time-warner-cable-tweets/?utm_medium=feed&utm_source=rss)
"We don't wake up every day, and go to work and say, 'We want to be hated,'" he said in response to a question from a person in the crowd.
Roberts shifted the blame onto other companies, explaining that Comcast is the most consumer-facing company in the industry
Comcast CEO Brian Roberts says the reason people hate his company = They take the flack when other companies raise their prices #codecon (https://twitter.com/search?q=%23codecon&src=hash)
— Jessica Guynn (@jguynn) May 28, 2014 (https://twitter.com/jguynn/statuses/471697860941983745) Read more... (http://mashable.com/2014/05/28/comcast-ceo-brian-roberts/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)
More about Comcast (http://mashable.com/category/comcast/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Time Warner Cable (http://mashable.com/category/time-warner-cable/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Cable Tv (http://mashable.com/category/cable-tv/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), and Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)http://feeds.feedburner.com/~r/Mashable/~4/wE9H4hXnao8
http://rack.3.mshcdn.com/media/ZgkyMDE0LzA1LzI4LzIxL1JvYmVydHMuNTc1NTcuanBnCnAJdG h1bWIJNTc1eDMyMyMKZQlqcGc/b6ad7e46/d6c/Roberts.jpghttp://rack.3.mshcdn.com/assets/feed-tw-df3e816c4e85a109d6e247013aed8d66.jpg (http://twitter.com/share?via=Mashable&text=Comcast+CEO%3A+We+Don%27t+Wake+Up+Trying+to+B e+Hated&src=http%3A%2F%2Fmashable.com%2F2014%2F05%2F28%2Fc omcast-ceo-brian-roberts%2F%3Futm_campaign%3DMash-Prod-RSS-Feedburner-All-Partial%26utm_cid%3DMash-Prod-RSS-Feedburner-All-Partial%26utm_medium%3Dfeed%26utm_source%3Drss)htt p://rack.1.mshcdn.com/assets/feed-fb-fdab25e3700868c9621fb03b7fd07c38.jpg (http://www.facebook.com/sharer.php?u=http%3A%2F%2Fmashable.com%2F2014%2F05 %2F28%2Fcomcast-ceo-brian-roberts%2F%3Futm_campaign%3DMash-Prod-RSS-Feedburner-All-Partial%26utm_cid%3DMash-Prod-RSS-Feedburner-All-Partial%26utm_medium%3Dfeed%26utm_source%3Drss&src=sp)
Comcast's CEO wants customers to k**w that its title as the second-most hated company in the U.S. is **t one it tries to earn
Speaking at Recode's Code Conference on Wednesday, Brian Roberts discussed the cable provider's poor customer-service reputation.
See also: People Generally Just Really Hate Their Cable Companies (http://mashable.com/2014/02/13/comcast-time-warner-cable-tweets/?utm_medium=feed&utm_source=rss)
"We don't wake up every day, and go to work and say, 'We want to be hated,'" he said in response to a question from a person in the crowd.
Roberts shifted the blame onto other companies, explaining that Comcast is the most consumer-facing company in the industry
Comcast CEO Brian Roberts says the reason people hate his company = They take the flack when other companies raise their prices #codecon (https://twitter.com/search?q=%23codecon&src=hash)
— Jessica Guynn (@jguynn) May 28, 2014 (https://twitter.com/jguynn/statuses/471697860941983745) Read more... (http://mashable.com/2014/05/28/comcast-ceo-brian-roberts/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)
More about Comcast (http://mashable.com/category/comcast/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Time Warner Cable (http://mashable.com/category/time-warner-cable/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Cable Tv (http://mashable.com/category/cable-tv/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), and Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)http://feeds.feedburner.com/~r/Mashable/~4/wE9H4hXnao8