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04-22-2014, 05:41 PM
Comcast says its customer service does a great job ‘way more than 99%’ of the time
http://c2.bgr.com/2014/03/comcast-building.jpg?w=610 (http://bgr.com/2014/04/22/comcast-customer-service-cohen-interview/)Comcast received the dubious ho**r of being named the "worst company in America" (http://bgr.com/2014/04/08/comcast-worst-company-in-america/) earlier this month, and it regularly receives poor rankings (http://bgr.com/2014/03/25/comcast-twc-customer-satisfaction-survey/) in customer satisfaction surveys due to complaints that focus on the company's service quality and problems with the quality of customer service it provides. According to Comcast's (http://bgr.com/tag/comcast) executive vice president*David Cohen, however, the company's bad image makes ** sense because its customer service is fantastic.
Continue reading... (http://bgr.com/2014/04/22/comcast-customer-service-cohen-interview/)
http://feeds.feedburner.com/~r/TheBoyGeniusReport/~4/FocgMbgG9ko
http://c2.bgr.com/2014/03/comcast-building.jpg?w=610 (http://bgr.com/2014/04/22/comcast-customer-service-cohen-interview/)Comcast received the dubious ho**r of being named the "worst company in America" (http://bgr.com/2014/04/08/comcast-worst-company-in-america/) earlier this month, and it regularly receives poor rankings (http://bgr.com/2014/03/25/comcast-twc-customer-satisfaction-survey/) in customer satisfaction surveys due to complaints that focus on the company's service quality and problems with the quality of customer service it provides. According to Comcast's (http://bgr.com/tag/comcast) executive vice president*David Cohen, however, the company's bad image makes ** sense because its customer service is fantastic.
Continue reading... (http://bgr.com/2014/04/22/comcast-customer-service-cohen-interview/)
http://feeds.feedburner.com/~r/TheBoyGeniusReport/~4/FocgMbgG9ko