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03-20-2014, 12:44 AM
Comcast's Uber-Inspired App May Ease Your Hatred of Cable Companies
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Comcast wants to roll out an Uber (http://mashable.com/category/uber/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)-inspired app to help alleviate the frustrations of customers stuck waiting at home for the cable guy.
CEO Brian Roberts teased an app during an interview with USA Today (http://www.usatoday.com/story/money/business/2014/03/18/comcast-ceo-interview/6577633/) that would allow customers to make appointments and see the location of Comcast technician's vehicles. He lauded taxi and car service app Uber as "fantastic."
See also: People Generally Just Really Hate Their Cable Companies (http://mashable.com/2014/02/13/comcast-time-warner-cable-tweets/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)
Comcast is working to boost its profile and build goodwill ahead of regulatory hearings that represent a serious barrier for its acquisition of Time Warner Cable.
The interview comes two weeks after Comcast said it would indefinitely extend a program that brought affordable Internet access (http://www.reuters.com/article/2014/03/04/us-usa-comcast-internet-idUSBREA231WS20140304) to low-income households, an extension of terms*that were part of Comcast's last big merger —*the acquisition (http://mashable.com/2009/12/01/comcast-nbc-deal/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss) of NBC Universal. Read more... (http://mashable.com/2014/03/19/comcast-plans-uber-inspired-app-to-improve-customer-service/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)
More about Apps (http://mashable.com/category/apps/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Comcast (http://mashable.com/category/comcast/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Uber (http://mashable.com/category/uber/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), and Media (http://mashable.com/media/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)http://feeds.feedburner.com/~r/Mashable/~4/VOE-snhoUmU
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Comcast wants to roll out an Uber (http://mashable.com/category/uber/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)-inspired app to help alleviate the frustrations of customers stuck waiting at home for the cable guy.
CEO Brian Roberts teased an app during an interview with USA Today (http://www.usatoday.com/story/money/business/2014/03/18/comcast-ceo-interview/6577633/) that would allow customers to make appointments and see the location of Comcast technician's vehicles. He lauded taxi and car service app Uber as "fantastic."
See also: People Generally Just Really Hate Their Cable Companies (http://mashable.com/2014/02/13/comcast-time-warner-cable-tweets/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)
Comcast is working to boost its profile and build goodwill ahead of regulatory hearings that represent a serious barrier for its acquisition of Time Warner Cable.
The interview comes two weeks after Comcast said it would indefinitely extend a program that brought affordable Internet access (http://www.reuters.com/article/2014/03/04/us-usa-comcast-internet-idUSBREA231WS20140304) to low-income households, an extension of terms*that were part of Comcast's last big merger —*the acquisition (http://mashable.com/2009/12/01/comcast-nbc-deal/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss) of NBC Universal. Read more... (http://mashable.com/2014/03/19/comcast-plans-uber-inspired-app-to-improve-customer-service/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)
More about Apps (http://mashable.com/category/apps/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Comcast (http://mashable.com/category/comcast/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Uber (http://mashable.com/category/uber/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss), and Media (http://mashable.com/media/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial&utm_medium=feed&utm_source=rss)http://feeds.feedburner.com/~r/Mashable/~4/VOE-snhoUmU