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07-20-2016, 07:01 PM
IBM Watson will tell you how to get around your local Macy's
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At Macy's, you'll soon be able to avoid total human interaction whether you're shopping online or in the store.*
The retailer is piloting a web tool powered by IBM Watson, the computing system of Jeopardy! fame, and Satisfi, an intelligent engagement platform.*
This will be the first time Watson has been used in a retail setting. The computing system, which analyzes vast amounts of data, is already giving health advice at CVS (http://mashable.com/2015/07/30/ibm-watson-cvs/) and offering cooking tips (http://mashable.com/2014/03/07/ibm-watson-cognitive-cooking/).*
Macy's customers will be able to open Macy's On Call at macys.com/storehelp (https://m.satis.fi/?pageID=1352&cm_mmc=VanityUrl-_-storehelp-_-n-_-n) in a mobile browser to ask Watson questions they'd **rmally ask a sales representative. The service will be available in both English and Spanish. After the test period, the chain will decide whether to add the service to its Macy's app.* Read more... (http://mashable.com/2016/07/20/macys-ibm-watson/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial)
More about Ibm (http://mashable.com/category/ibm/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Robots (http://mashable.com/category/robots/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Watson (http://mashable.com/category/watson/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), and Retail (http://mashable.com/category/retail/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial)http://feeds.feedburner.com/~r/Mashable/~4/z-sjkul_gnI
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At Macy's, you'll soon be able to avoid total human interaction whether you're shopping online or in the store.*
The retailer is piloting a web tool powered by IBM Watson, the computing system of Jeopardy! fame, and Satisfi, an intelligent engagement platform.*
This will be the first time Watson has been used in a retail setting. The computing system, which analyzes vast amounts of data, is already giving health advice at CVS (http://mashable.com/2015/07/30/ibm-watson-cvs/) and offering cooking tips (http://mashable.com/2014/03/07/ibm-watson-cognitive-cooking/).*
Macy's customers will be able to open Macy's On Call at macys.com/storehelp (https://m.satis.fi/?pageID=1352&cm_mmc=VanityUrl-_-storehelp-_-n-_-n) in a mobile browser to ask Watson questions they'd **rmally ask a sales representative. The service will be available in both English and Spanish. After the test period, the chain will decide whether to add the service to its Macy's app.* Read more... (http://mashable.com/2016/07/20/macys-ibm-watson/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial)
More about Ibm (http://mashable.com/category/ibm/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Robots (http://mashable.com/category/robots/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Watson (http://mashable.com/category/watson/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), and Retail (http://mashable.com/category/retail/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial)http://feeds.feedburner.com/~r/Mashable/~4/z-sjkul_gnI