ahlam1399
05-25-2016, 12:20 PM
In February, Seattle-based law firm Pfau Cochran Vertetis Amala (PCVA) brought a class action lawsuit (http://www.macrumors.com/2016/02/11/apple-facing-error-53-class-action-lawsuit/) against Apple over the "Error 53" bug, which bricked iPhone 6 (http://www.macrumors.com/roundup/iphone-6/) models with select third-party components. Apple quickly responded, confirming the error and issuing an updated version of iOS 9.2.1 (http://www.macrumors.com/2016/02/18/apple-ios-9-2-1-error-53-fix/) to fix the error. Earlier this month, Apple moved to dismiss an amended version of the class action lawsuit. However, PCVA and the plaintiffs have **w moved (https://www.scribd.com/doc/313741680/Opposition-of-Motion-to-Dismiss-Error-53-Suit) to keep the lawsuit alive, according (http://appleinsider.com/articles/16/05/24/plaintiffs-try-to-keep-error-53-lawsuit-against-apple-alive-say-reimbursement-**t-e**ugh) to AppleInsider.
http://cdn.macrumors.com/article-new/2014/02/touchid.jpg
Apple argued the lawsuit should be dismissed because the company issued a fix for the error and offered to reimburse customers who had paid to have their devices replaced or repaired. However, the plaintiffs are **w arguing that Apple failed to properly alert users to the reimbursement program. They argue the "vague" an**uncement on Apple's website and a support document (https://support.apple.com/en-us/HT205628) published in April isn't sufficient e**ugh to inform affected customers.
The plaintiffs also claim having trouble in getting touch with Apple about reimbursement, with one plaintiff claiming they were never sent a reimbursement **tice and a**ther saying they were disconnected from Apple support twice when trying to contact the Cuperti** company about the program.
The controversy first started in February (http://www.macrumors.com/2016/02/05/error-53-home-button-iphone-brick/), when users who had their iPhone 6 models*repaired by third-party technicians were seeing the mysterious "Error 53" that bricked their phones. The error showed up when devices had parts replaced with components **t sourced from the original device, with the **t-matching components affecting the Touch ID (http://www.macrumors.com/roundup/touch-id/) fingerprint sensor and causing iOS to fail Touch ID validation checks.
Several law firms considered suits against Apple, but PCVA brought its forward. The parties will meet in a motion hearing on June 16.
Tags: Error 53 (http://www.macrumors.com/roundup/error-53/), lawsuits (http://www.macrumors.com/roundup/lawsuits/)
Discuss this article (http://forums.macrumors.com/threads/error-53-lawsuit-apple-reimbursement-alive.1974245/) in our forums
http://feeds.feedburner.com/~ff/MacRumors-All?d=6W8y8wAjSf4 (http://feeds.macrumors.com/~ff/MacRumors-All?a=4JPQRVq4u4Y:fJiHR-ovmz8:6W8y8wAjSf4) http://feeds.feedburner.com/~ff/MacRumors-All?d=qj6IDK7rITs (http://feeds.macrumors.com/~ff/MacRumors-All?a=4JPQRVq4u4Y:fJiHR-ovmz8:qj6IDK7rITs)
http://feeds.feedburner.com/~r/MacRumors-All/~4/4JPQRVq4u4Y
أكثر... (http://www.macrumors.com/2016/05/24/error-53-lawsuit-apple-reimbursement-alive/)
http://cdn.macrumors.com/article-new/2014/02/touchid.jpg
Apple argued the lawsuit should be dismissed because the company issued a fix for the error and offered to reimburse customers who had paid to have their devices replaced or repaired. However, the plaintiffs are **w arguing that Apple failed to properly alert users to the reimbursement program. They argue the "vague" an**uncement on Apple's website and a support document (https://support.apple.com/en-us/HT205628) published in April isn't sufficient e**ugh to inform affected customers.
The plaintiffs also claim having trouble in getting touch with Apple about reimbursement, with one plaintiff claiming they were never sent a reimbursement **tice and a**ther saying they were disconnected from Apple support twice when trying to contact the Cuperti** company about the program.
The controversy first started in February (http://www.macrumors.com/2016/02/05/error-53-home-button-iphone-brick/), when users who had their iPhone 6 models*repaired by third-party technicians were seeing the mysterious "Error 53" that bricked their phones. The error showed up when devices had parts replaced with components **t sourced from the original device, with the **t-matching components affecting the Touch ID (http://www.macrumors.com/roundup/touch-id/) fingerprint sensor and causing iOS to fail Touch ID validation checks.
Several law firms considered suits against Apple, but PCVA brought its forward. The parties will meet in a motion hearing on June 16.
Tags: Error 53 (http://www.macrumors.com/roundup/error-53/), lawsuits (http://www.macrumors.com/roundup/lawsuits/)
Discuss this article (http://forums.macrumors.com/threads/error-53-lawsuit-apple-reimbursement-alive.1974245/) in our forums
http://feeds.feedburner.com/~ff/MacRumors-All?d=6W8y8wAjSf4 (http://feeds.macrumors.com/~ff/MacRumors-All?a=4JPQRVq4u4Y:fJiHR-ovmz8:6W8y8wAjSf4) http://feeds.feedburner.com/~ff/MacRumors-All?d=qj6IDK7rITs (http://feeds.macrumors.com/~ff/MacRumors-All?a=4JPQRVq4u4Y:fJiHR-ovmz8:qj6IDK7rITs)
http://feeds.feedburner.com/~r/MacRumors-All/~4/4JPQRVq4u4Y
أكثر... (http://www.macrumors.com/2016/05/24/error-53-lawsuit-apple-reimbursement-alive/)