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02-24-2016, 05:03 PM
Uber continues to invest in India with Asia's first Centre of Excellence and 24-hour customer service
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Uber has inaugurated its first Centre of Excellence in Asia in the southern Indian city of Hyderabad. The centre will primarily focus on providing round-the-clock customer service, especially support for critical incidents.
See also: Lyft makes big play for Asia by partnering with 3 main Uber rivals (http://mashable.com/2015/12/04/lyft-uber-asia/)
Situated in the capital of the country's newly-created state of Telangana, it will house 500 customer service specialists for riders as well as driver-partners. This support will be available via phone, email and social media. The specialists will be proficient in local languages to address complaints from across India. Read more... (http://mashable.com/2016/02/24/uber-centre-of-excellence-india/)
More about India (http://mashable.com/category/india/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Asia (http://mashable.com/category/asia/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Ride Share (http://mashable.com/category/ride-share/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Uber (http://mashable.com/category/uber/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), and Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial)http://feeds.feedburner.com/~r/Mashable/~4/e4cpRkGAIT4
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Uber has inaugurated its first Centre of Excellence in Asia in the southern Indian city of Hyderabad. The centre will primarily focus on providing round-the-clock customer service, especially support for critical incidents.
See also: Lyft makes big play for Asia by partnering with 3 main Uber rivals (http://mashable.com/2015/12/04/lyft-uber-asia/)
Situated in the capital of the country's newly-created state of Telangana, it will house 500 customer service specialists for riders as well as driver-partners. This support will be available via phone, email and social media. The specialists will be proficient in local languages to address complaints from across India. Read more... (http://mashable.com/2016/02/24/uber-centre-of-excellence-india/)
More about India (http://mashable.com/category/india/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Asia (http://mashable.com/category/asia/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Ride Share (http://mashable.com/category/ride-share/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), Uber (http://mashable.com/category/uber/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial), and Business (http://mashable.com/business/?utm_campaign=Mash-Prod-RSS-Feedburner-All-Partial&utm_cid=Mash-Prod-RSS-Feedburner-All-Partial)http://feeds.feedburner.com/~r/Mashable/~4/e4cpRkGAIT4